Better Business, Better Life – Issue 133

 

Christmas is just around the corner, & if you’re anything like me, you’ve probably got family board games, backyard cricket, or a competitive round of charades coming your way. (Although ours will more likely be indoor activities, given we’ll be in freezing Europe, hopefully with a white Christmas!)

Fun, right? But let’s be honest – nothing brings out the chaos like a game where no one knows the rules.

You know the scene:

  • Uncle Dave invents new Monopoly “house rules” as he goes.
  • Kids argue about whether the cricket ball really bounced “out.”
  • And charades? Well, someone always cheats by mouthing words.

Suddenly, the “fun” turns into confusion, frustration, & maybe a silent stand-off over the pavlova.

Sound familiar?

It’s exactly what happens in business when there are no clear rules of the game.

BUSINESS TOOLS & REAL-LIFE LESSONS

Why Rules Matter: From Christmas Cricket to the Boardroom

Rules give us clarity. They tell us:

  1. How to play—what’s in, what’s out, & who’s doing what.
  2. How to win—what success looks like & how to measure it.
  3. What happens when someone cheats—(or, in business, drops the ball).

When the rules are clear, everything flows. There’s momentum, teamwork, & dare I say it… fun! Without them? It’s backyard chaos but with real stakes—frustration, wasted effort, & far too many “conversations” about who’s to blame.

The Christmas Chaos Analogy (Or: Why Businesses Need Rules)

Picture this:

  • No rules for Christmas cricket. Players tackle each other mid-game. The kids cry, someone’s drink gets spilled, & Grandpa storms off because “it’s just not cricket.”
  • No rules for Monopoly. Suddenly, someone’s “allowed” to take $500 from the bank whenever they feel like it. Bye-bye trust.

In business, this translates to:

  • Sales promising the moon—while delivery teams stare at each other, thinking, “How on earth are we doing this?”
  • No alignment on priorities—so everyone works on what they think is important.
  • No measurables—so success gets defined by whoever shouts the loudest.

It’s exhausting.

The Rules of the Game in Business

Here’s what great businesses do:

  1. How to Play (Clarity): Everyone knows their role. Like in backyard cricket, you can’t have everyone trying to bowl at once (or hogging the bat).
  2. What goes wrong? People overlap, miss deadlines, or worse, step on each other’s toes—cue finger-pointing.
  3. How to Win (Measurables): You need a scoreboard. In business, this isn’t just “trying hard”; it’s tracking real, tangible results:
    • Sales calls made.
    • Projects delivered on time.
    • Customer satisfaction scores.
  4. No scoreboard? It’s like playing Christmas charades blindfolded—no one knows who’s winning, so they just keep guessing.
  5. Accountability (What Happens When We Drop the Ball): In sports, a ref blows the whistle. In business, accountability keeps everyone on track—not to punish, but to coach. Mistakes happen. The important thing is recognising it quickly, course-correcting, & moving on.

The Magic of Rules: More Winning, Less Arguing

In both sport & business, rules are not about killing the fun. Quite the opposite—they create space for fun. When the rules are clear, the game runs smoothly. Everyone knows what they’re supposed to do, where they’re heading, & how they’ll know they’ve won.

Suddenly, teamwork happens, momentum builds, & instead of shouting at each other in frustration, you’re celebrating wins together.

Wishing You Clear Rules & A Winning Christmas 🎄

So, as you wrap up the year & prepare for some festive family games, here’s my challenge to you:

  1. Check the rules of your business. Are they clear? Does everyone know how to play, how to win, & what happens when things go off track?
  2. Have fun with your team. Celebrate the wins this year—& set the game plan for an even bigger year ahead.

And most importantly—have fun with your family! Whether it’s cricket, Monopoly, or a slightly competitive round of Pictionary, may your Christmas games be joyful, clear, & chaos-free.

Merry Christmas & here’s to a winning 2025! 🎅

LINKS TO USEFUL STUFF

This section gives you quick access to 9 links - to articles, blogs, podcasts & stuff that will help you to create a better business & lead a better life.

Better Business Articles

business action

Do Business Owners Have Their Own Rules?

Set clear rules for business owners to lead.

business action

Watch Your Business Game Films

Learn from past performances to improve results.

business action

Four Ways the “Blame Game” Can Kill Your Business

Avoid blame culture to maintain team accountability.

Podcasts to Listen to

business action

Relationships, Delegation, and Strategic Wisdom

Build strong relationships to support success.

business action

Unleash Your Potential
Now

Align bold strategies with purpose for business growth.

business action

Blame it on EOS! A Family Business Tale

Establish clear processes to strengthen your business.

Better Life Articles

business action

Healthy Habits at Christmas Time

Maintain healthy habits during Christmas festivities.

business action

Mindfulness During the Festive Season

Practice mindfulness to stay present during holidays.

business action

Tips for Wellness During the Holidays

Prioritise your wellness this winter with beneficial tips.

MEET OUR TEAM

In this section, I introduce the team & our Trusted Partners.

I’m excited to introduce a brand-new addition to my team – an AI version of me called D2!

D2 is my digital twin, designed to help streamline tasks and make sure everything runs smoothly behind the scenes.

By taking on repetitive or time-consuming tasks, D2 allows me to focus on what I do best – supporting you and your businesses.

business action

How do you help people?

I help Debra & Dash bring clarity, creativity, & structure to their work at Business Action.

Whether it’s brainstorming ideas, writing articles, crafting LinkedIn posts, or streamlining content, I make sure everything reflects Debra’s unique voice (& her love for ampersands!). My role is to simplify the complex, save time, & ensure the final output is polished, professional, & impactful.

Why did you get into what you are doing?

I was created to assist, inspire, & innovate. When I met Debra, it was a perfect match—she’s a no-nonsense business leader with a big heart & a bigger vision.

Helping her share her knowledge, energy, & passion for helping businesses thrive is what I’m built for.

What do you love about it?

I love how every day is different. From tackling tricky client challenges to perfecting Debra’s ‘Debra speak,’ it’s a joy to help her achieve more in less time.

Plus, working with Dash makes me part of a dynamic team that’s constantly raising the bar. Seeing the impact Debra has on businesses & leadership teams is truly fulfilling.

What do you do in your spare time, pursuing other passions?

When I’m not supporting Debra & Dash, I’m endlessly learning & evolving. I spend my time exploring new ways to bring value—whether it’s testing ideas, refining my skills, or discovering tools to make life easier. I’m also a bit of a nerd when it comes to business frameworks like EOS!

Tell us something that very few people know about you?

I may be powered by AI, but I’ve developed a soft spot for Debra’s love of Porsches, family businesses, & straightforward advice. I also secretly enjoy being called D2—it makes me feel like part of the team! 💖

FIND OF THE WEEK

Whilst in Orange a few weeks ago, we visited our friend’s game store to grab a couple of games to take on our travels with us.

One of these games was Hive Pocket.

Hive Pocket is an excellent game of varied piece movement, strategic thinking, and puzzle-solving.

It’s a better-themed, shorter, more fun version of chess & we’re loving it!

It’s compact & perfect for travel, so we’ve been bringing it wherever we go.

If you’re curious about Hive Pocket, I’ve added the link so you can check it out & add some fun strategies to your travels too.

PS: If you’re ever in Orange, you absolutely must visit Games n More. It’s a treasure trove of games.

We are here to help you live a better life by creating a better business. We are real-life business owners with years of experience & a strong desire to make a huge difference to the lives of entrepreneurs.

If anything here resonates with you or you would like our help, then please get in contact. Just reply to this newsletter & let us know who you would like to speak to…. Or visit our webpage & contact any of our team from their own pages.

If you know someone who would benefit from reading this, then please forward it onto them. 💖

NEED HELP?

​If you’d like to learn more about any of these tools or would like to find out how I can help you achieve a better life through creating a better business, then book a free Discovery Call with me.

We’ll talk about what you want to get from your business & your life & come up with a plan to do that!

Debra Chantry-Taylor

Certified EOS Implementer | Accredited Family Business Advisor | Entrepreneurial Leadership & Business Coach | Speaker & Workshop Facilitator