There comes a point in most growing businesses where running things from your head, your inbox & a collection of spreadsheets stops working. Actually, let me rephrase that. It normally stops working long before the business owner admits it has stopped working. You start with a small team. Everyone knows…

One of the biggest myths in entrepreneurship is that the founder should stay at the centre of everything. Every decision. Every opportunity. Every customer relationship. Every new idea. After all, you built the business. Who could possibly understand it better than you? That thinking makes sense in the early days.…

One of the biggest myths in business is that growth demands more complexity. More management layers. More meetings. More reports. More approvals. More policies. It sounds logical. If the business doubles in size, surely the systems around it need to double as well? Not necessarily. In fact, I have found…

Have you ever noticed how quickly motivation fades? A leadership conference fires everyone up for a week. A team-building day creates a burst of enthusiasm. A bonus announcement gets people talking for a while. Then, before long, everyone returns to normal. That is because motivation is temporary. Clarity is far…

One of the biggest misconceptions about family businesses is that their greatest challenges come from outside the business. The economy, competition, rising costs & changing markets certainly create pressure. However, after working with family businesses across Australia & New Zealand for many years, I have found that the issues causing…