When a business starts feeling stretched, one of the first solutions leaders tend to reach for is hiring. “We need another salesperson.” “We need another project manager.” “We need another administrator.” Sometimes they’re absolutely right. There comes a point where demand genuinely exceeds capacity & the business needs more people…

There comes a point in most growing businesses where running things from your head, your inbox & a collection of spreadsheets stops working. Actually, let me rephrase that. It normally stops working long before the business owner admits it has stopped working. You start with a small team. Everyone knows…

One of the biggest myths in entrepreneurship is that the founder should stay at the centre of everything. Every decision. Every opportunity. Every customer relationship. Every new idea. After all, you built the business. Who could possibly understand it better than you? That thinking makes sense in the early days.…

One of the biggest myths in business is that growth demands more complexity. More management layers. More meetings. More reports. More approvals. More policies. It sounds logical. If the business doubles in size, surely the systems around it need to double as well? Not necessarily. In fact, I have found…