Better Business, Better Life – Issue 165

 

A few weeks ago, I sat down with a leadership team from a professional services firm. They proudly showed me their dashboard:

  1. Weekly sales ✔
  2. Monthly revenue ✔
  3. Project completion rate ✔

Impressive? On the surface, yes.

Useful? Not even close.

Because no one owned those numbers. They weren’t predictive. And worse – they didn’t drive action.

BUSINESS TOOLS & REAL-LIFE LESSONS

The EOS Scorecard is A Different Beast

We rebuilt theirs from the ground up. By the end of the session:

  1. Each number had a single owner
  2. The team focused on leading indicators (calls made, proposals sent)
  3. Their weekly L10 meeting had meaningful red/yellow flags to IDS

One week later, they’d already caught an issue in the sales pipeline that would’ve blindsided them in three months. That’s what happens when you measure what matters.

A great Scorecard does three things:

  1. Tells you if you’re winning before the month is over
  2. Flags issues early, so you can act before it’s too late
  3. Holds people accountable – no hiding, no guessing

It’s not about data overload – it’s about laser focus.

The devil’s advocate view:

“We already have reports – why build something new?”

Because most reports tell you what happened. A Scorecard tells you what’s about to happen – & what to do about it.

If it’s not weekly, owned, & leading – it’s not a Scorecard. It’s a scoreboard after the game is lost.

Common red flags I see:

  1. 20+ numbers (which means nobody’s looking at them)
  2. Numbers you can’t control weekly
  3. Multiple owners or no owners
  4. Financials only – with zero behavioural measurables

EOS Scorecards are built to drive action, not just reflection.

Want to turn your Scorecard into a decision-making tool?

Let’s simplify it – debra@businessaction.com.au

LINKS TO USEFUL STUFF

This section gives you quick access to 3 links - to articles, blogs, podcasts & stuff that will help you to create a better business & lead a better life.

Better Business and Life Resources

Article

business action

Make Your Scorecard
Work

Apply the seven proven truths to make your Scorecard work.

Podcast

business action

Tools and Strategies for Business Growth

Discover the EOS tools that fuel real business growth.

Life Stuff

business action

The Ultimate Guide to Transform Your Life

Design a meaningful future with intentional life planning.

FIND OF THE MONTH

I love a good tech shortcut.

Who doesn’t? AI tools are popping up everywhere & it’s tempting to jump in – faster reports, smarter customer service, even content creation at the click of a button.

But here’s what I keep seeing: businesses rushing to roll out AI with zero safety net.

No supplier checks. No internal review. Sensitive client data ending up overseas with no clear plan if something goes wrong.

That’s not innovation – that’s exposure.

And it’s a fast track to:

  • Costly business disruptions
  • Regulatory fines
  • Losing the trust of your best clients

I’ve seen what happens when this goes wrong – & trust me, it’s messy.

So, what’s the answer?

Before you launch that shiny new AI or cloud tool, ask: How strong is our current security foundation?

That’s where Cybershore’s CyberRiskCheck comes in.

For $1,499 (NZD+GST), you get:

  • A 1:1 virtual session to unpack your security risks
  • A clear, prioritised action plan (no fluff)
  • A CyberRiskCheck Assessed badge to show your clients you take security seriously

It’s quick. Affordable. Designed for growing businesses.

If you’re playing with AI, this is your safety net.

👉 Book yours now: email security@cybershore.co.nz or call Katja on +64 21 0265 2275.

business action

We are here to help you live a better life by creating a better business. We are real-life business owners with years of experience & a strong desire to make a huge difference to the lives of entrepreneurs.

If anything here resonates with you or you would like our help, then please get in contact. Just reply to this newsletter & let us know who you would like to speak to…. Or visit our webpage & contact any of our team from their own pages.

If you know someone who would benefit from reading this, then please forward it onto them. 💖

NEED HELP?

​If you’d like to learn more about any of these tools or would like to find out how I can help you achieve a better life through creating a better business, then book a free Discovery Call with me.

We’ll talk about what you want to get from your business & your life & come up with a plan to do that!

Debra Chantry-Taylor

Certified EOS Implementer | Accredited Family Business Advisor | Entrepreneurial Leadership & Business Coach | Speaker & Workshop Facilitator