Do they Get it?
Do they Want it?
Do they have the Capacity to do it?
No politics.
No excuses.
No defending someone because they’ve “been here forever”.
When we used it to decide who would move from Your Virtual Assistant into The Lever, the results surprised her.
People she assumed were right for the future weren’t.
People she overlooked were exactly the right fit.
She said it herself, “You can’t lie with the People Analyser.”
How This Links to the Harvard 3 Circle Model
Justine’s tension sat in the intersection of People (family feeling) & Business (performance).
It’s the most emotional circle.
When the family-feel part of the business takes over, you end up protecting people instead of stewarding the business.
When you swing too far the other way, you become cold & transactional.
The sweet spot is accountability with empathy.
Values with clarity. Kindness with courage.
Justine learned to operate there.
The Emotional Resistance Most Founders Have
Here’s the bit founders rarely admit:
- They know who is underperforming
- They know which behaviours don’t align
- They know who is in the wrong seat
- They know which hire they regret
- They know who is draining their energy
- They know which team members they avoid talking to
What they don’t know is how to deal with it without feeling like the villain.
That’s where tools help. They shift the conversation from emotion to facts.
What You Can Do Next
If avoiding a tough conversation is weighing you down, try this:
- Do a People Analyser today
Don’t overthink it. First answers are usually the most honest.
- Look for the patterns
Are you overlooking poor performance because the person is “nice”?Are you tolerating misaligned values because the person is loyal?
- Decide on one conversation you need to have in the next 7 days
Just one.
- Use the GWC test
If someone doesn’t Get it, Want it or have the Capacity, you can’t wish your way out of that problem.
- Remember, you’re protecting the business, not punishing a person
Good people thrive with clarity.
Poor fit people leave or improve.
Justine’s team is stronger now because she stepped into discomfort instead of burying it.
And she’ll tell you her only regret is not doing it earlier.
