Better Business, Better Life – Issue 221

This week has been a bit of a special one.

I flew up to Sydney midweek for the EOS® Conference, but the conference experience really started the night before.

On Thursday evening, we had a relaxed networking event designed specifically to give people the chance to have proper conversations, make genuine connections & catch up before the conference itself began.

And it did exactly that.

It was lovely having our team together, reconnecting with familiar faces, meeting new people & having conversations that you simply don’t get when everyone is rushing between sessions or trying to grab a coffee in a ten-minute break.

Then yesterday it was conference day, with plenty of learning, conversations & ideas to take away.

What struck me was how much difference that Thursday evening made.

By the time the conference officially started, connections had already been made. Conversations had already begun. We weren’t starting cold.

Someone had thought about what needed to happen before the main event to make the main event better.

And that feels particularly relevant to what I’ve been seeing with leadership teams lately.

Because some of the most valuable work you can do for an important session happens before anyone walks into the room.

BUSINESS TOOLS & REAL-LIFE LESSONS

The Work Before the Work: Why Preparation Changes Your Quarterly

Kris Snyder from Ninety recently wrote an article called The Decisions That Shape Profit. His point was that preparation gives a leadership team the information it needs to make better decisions while there is still time to influence the outcome.

It struck a chord because, over the last couple of weeks, I have facilitated two Quarterly Planning Sessions that could not have been more different.

The first leadership team arrived completely prepared.

They had met beforehand & gone through every Rock. They knew which ones had been completed, which ones had not & where there was still something to discuss. They had also started thinking about what might become a Rock for the next quarter.

Their financials were complete. The numbers had been pulled together. Everyone had the information they needed.

They had not tried to hold the Quarterly before the Quarterly. They had simply done the preparation required so that we did not have to spend the day collecting facts, chasing updates or trying to remember what had happened over the previous 90 days.

We finished the session in around seven hours, with plenty of breaks. More importantly, the team remained energised throughout the day & we had about three hours available for IDS®.

That gave us time to get underneath the issues rather than rushing through them. We could challenge assumptions, have the conversations that needed to be had & solve the things that were genuinely getting in the way.

We also had time to properly shape the Rocks for the next quarter. We did not simply throw a collection of tasks onto the page because everyone was tired & wanted to go home. We could ask whether each Rock really mattered, whether it supported the company’s priorities & whether it was clear enough to be completed successfully.

The second team arrived with almost nothing prepared.

We had to work through the results painfully, piece by piece, trying to establish what had happened. We spent time working out whether Rocks had actually been achieved, looking for numbers & collecting information that could have been prepared before the session.

They had done very little thinking about the next quarter, so we were effectively starting from scratch.

The session ran for eight hours, but we still did not feel as though we had spent enough time on the important work. Instead of having three solid hours to IDS, we probably had somewhere between one & two.

By that point, people were tired. The quality of the conversation was dropping & there was a sense that we had been busy all day without getting far enough into the issues that really mattered.

Same process. Similar amount of available time. Same number of people on the Leadership Team. Two completely different experiences.

The difference was preparation.

Your Quarterly Is Too Valuable for Fact-finding

A Quarterly Planning Session is not the place to discover what happened during the previous quarter.

It is the place to understand why it happened, decide what needs to change & agree what matters most over the next 90 days.

Those are very different activities.

When leaders arrive without accurate financials, clear Rock updates or any thought about the coming quarter, the session becomes an expensive information-gathering exercise. You have some of the most senior & highly paid people in the business sitting together while they search through reports, question one another’s recollections & try to reconstruct the past.

That is not strategic leadership. It is a very expensive search party.

The work of gathering information should already have been done. The leadership team’s time together should be spent interpreting that information, making decisions & solving the issues that cannot be solved by one person sitting alone at their desk.

Preparation Is a Leadership Responsibility

Preparation is sometimes treated as administration. It is not.

It is part of the job of being on the leadership team.

Every leader should arrive knowing the status of their Rocks, understanding the relevant numbers & having considered the biggest issues facing their area of the business. They should also have given some thought to what the company may need to achieve next.

That does not mean every decision has already been made. In fact, the opposite is true.

Good preparation creates the space for better debate. When everyone has the facts, the team can spend its time discussing what those facts mean, where the real problem lies & what they are going to do about it.

Before the next Quarterly, the leadership team should have:

  • Finalised & circulated the financial information, with any significant variances highlighted.
  • Reviewed every Rock & agreed whether it is complete, incomplete or requires further discussion.
  • Updated the Issues List so the biggest concerns are already visible.
  • Individually considered possible Rocks for the next quarter, based on the company’s priorities rather than individual wish lists.

The Quarterly should not be the first time anyone has thought about the next 90 days.

Preparation Affects Energy as Much as Time

The difference between these two teams was not only how much they achieved. It was how they felt at the end of the day.

The prepared team finished earlier, but they also left with more energy. They had spent the day making progress. They had agreed clear priorities, solved meaningful issues, & had confidence about what came next.

The unprepared team spent longer in the room but left feeling as though there was still important work unfinished.

That matters.

When a leadership team spends most of the day looking backwards, chasing information & debating basic facts, frustration builds. The team eventually reaches the most important conversations when everyone has the least energy available to have them.

Preparation changes the rhythm of the entire session. It allows the team to move through the review efficiently & preserve its best thinking for the issues, decisions & priorities that will shape the coming quarter.

Really Good Teams Solve Issues Quickly & Permanently

Strong leadership teams do not spend hours repeatedly circling the same information. They identify what is really going on, discuss it honestly & solve the issue quickly & permanently.

That requires time.

It also requires enough mental energy to challenge one another, consider different perspectives & make decisions that may not be easy.

When the first half of the day has been wasted establishing facts that should already have been known, the team loses both the time & the energy needed to do that well.

That is the real cost of poor preparation. It is not simply that the meeting runs longer. It is that the issues with the greatest potential impact on the business may be rushed, deferred or never properly discussed.

Do The Work Before the Work

Before your next Quarterly, ask one simple question:

What can we review, verify & think through before we walk into the room, so that our time together can be spent on the conversations only this leadership team can have?

Come prepared with the facts. Know where the previous quarter landed. Think about what the business needs next.

Then use the session for what it is actually intended to do: create clarity, solve important issues & make the decisions that will move the business forward.

Clarity creates confidence. Preparation creates the space to find it.

LINKS TO USEFUL STUFF

This section gives you quick access to 3 links - to articles, blogs, podcasts & stuff that will help you to create a better business & lead a better life.

Better Business and Life Resources

Article

business action

Why Working in a 90-Day World Changes Everything

Achieve clarity and traction with the 90-day world.

Podcast

business action

The Next Evolution of EOS Powered by AI

Explore how AI enhances EOS for growing businesses.

Life Stuff

business action

8 Most Common Stressful Life Events

Bounce back from stress through healthy coping habits.

We are here to help you live a better life by creating a better business. We are real-life business owners with years of experience & a strong desire to make a huge difference to the lives of entrepreneurs.

If anything here resonates with you or you would like our help, then please get in contact. Just reply to this newsletter & let us know who you would like to speak to…. Or visit our webpage & contact any of our team from their own pages.

If you know someone who would benefit from reading this, then please forward it onto them. 💖

NEED HELP?

​If you’d like to learn more about any of these tools or would like to find out how I can help you achieve a better life through creating a better business, then book a free Discovery Call with me.

We’ll talk about what you want to get from your business & your life & come up with a plan to do that!

Debra Chantry-Taylor

Certified EOS Implementer | Accredited Family Business Advisor | Entrepreneurial Leadership & Business Coach | Speaker & Workshop Facilitator